Bringing the hammer down

I caught this tidbit on the morning news today, and instead of being horrified by it (like I probably should have been), I wanted to laugh!

Apparently, a 75-year-old woman got pretty fed up with Comcast when trying to purchase their cable service, had little luck reaching them on the phone or coordinating with the cable technician, and decided to take her grievances straight to the source—only she did so in a rather unorthodox manner: she walked into a Comcast office and started beating the front desk with a hammer, shouting to them, "Have I got your attention now?"

After hearing this story, I remembered all the (very vocal) complaints that customers had with Comcast over the years, and I don't doubt for a moment that many people are cheering her on for doing exactly what they've wanted to do already. Case in point, giving us the runaround on MASN and the Big Ten Network (though I have separate issues with MASN, so I begrudge that network more than I do Comcast). Me, so far my only complaint with Comcast is that they've become way too expensive. My cable bill is now twice what it was when I first moved here, and that's just for the Basic/Extended Cable package—i.e., 60-some odd channels, without all the movie channels like HBO or Cinemax.

But strictly with respect to the Hammer Lady, while I may not be happy with my higher bill, I'm not as angry as her or other Comcast customers, so I just get a big laugh out of all this. But if this episode shows us anything, it's that the days of angry mobs storming the Bastille with torches and pitchforks may not be entirely over.